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Stratagy Flash
The Stratagy Flash is a stand-alone,
two- or four-port, solid-state voice processing system. Stratagy Flash provides
sophisticated features with only minimal investment and administrative support
required. As a result, Stratagy Flash is the ideal voice processing solution for
small businesses with fewer user and relatively low call volumes. The system's
CompactFlash© memory provides high data integrity and consistency, and the
compact unit can be easily installed on a table or wall.
Automated Attendant
This feature answers incoming calls,
enabling employees to focus on their main job responsibilities. Automated
Attendant streamlines operational efficiency by allowing callers to route their
own calls and leave messages without receptionist assistance. The caller simply
enters the mailbox number of the person they're calling, and the call is handled
based on that person's specific mailbox configurations - from dialing another
extension to screening the call to executing an IVR application. These
capabilities make your telephone system work harder for you.
When a caller enters the specific
extension or department they want, the call is automatically routed. Callers can
easily find a person's extension by using the company directory feature. If an
extension is unanswered or busy, the call can k automatically routed to another
extension or an operator. If all called extensions are unavailable, callers can
hold, hang up, or leave a message. The system also detects fax tones and
transfers those calls to a fax machine. Automated routing enables your staff to
focus on tasks other other than directing calls.
Voice Messaging
Stratagy Flash users can manage voice
messages with ease. You have total control over your messaging by simply
pressing specific telephone keys. The Stratagy system saves time by letting you
replay, skip forward or backward with a message, delete, pause, control playback
speed and volume, play messages order of priority, and much more. You can also
share information by forwarding message to other Stratagy users, and attach your
own voice comments. You ca even customize they way you're notified of messages,
from receiving a pager alert to indicating urgent status. Plus, you'll maximize
efficiency by creating folders for different types of messages.
When an employee is unavailable or busy,
Stratagy can take messages. Each employee can record up to seven personal
greetings for his/her mailbox, with specific greetings scheduled to play at
various times of the day. This ensures the callers hear accurate information 24
hours a day, 7 days a week. When extensions are busy or do not answer, Stratagy
automatically plays the appropriate greeting. The caller is offered the choice
of leaving a message, calling another extension, holding, or being transferred
to an operator for assistance.
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